Marketing and Sales, Customer Experience

This online course is designed for anyone with an interest in marketing and sale but especially for women from rural areas who want to enter to the labor market as employees or who want to become entrepreneurs -to open their own businesses and use the online environment for sales.
This course was made out of a desire to develop new skills, knowledge and competencies for women in rural areas, but also to increase the entrepreneurial opportunities and the employment ones for them.
In order to do that, the course contains important information about customer experience like: definition, differences between customer experience and customer service and how to manage the customers’ experience, which will help those who read it to gain new knowledge and skills that will make it easier for them to enter the labor market.
Discover the importance of marketing and sale for a successful entrepreneur and develop your competences in this field for your one business.